You have a newsletter sign-up or an informational form on your website that you want your audience to complete. Or you have products for sale in your e-commerce store that you want your audience to purchase. Every time a member of your audience completes a desired action, you convert them. But how do you know how successfully you are converting viewers? Conversion rates are a good predictor of success or failure. What is a conversion rate and how do you calculate it? Pretend you are staffing a booth at an outdoor market and your goal is to have people fill out an interest form. Some people will come walk by and read some of the information on your signs. Others will stop to talk with you. There will be people who start to fill out the form but leave before they are finished. (Maybe their dog pulled them after a squirrel.) Finally, there will be people who will fill out the interest form. They completed the desired action! You want visitors to your website to convert...